The U.S. Mission in Baghdad is seeking eligible and qualified applicants for the position of Shipping and Customs Clerk, The work schedule for this position is full time, 40 hours per week.

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:  No

Duties:  The incumbent is responsible for managing the embassy and other Mission Iraq-related official shipments and providing support for the different transportation process steps. S/he will prepare and submit the required documents to import and export U.S. government property and supplies and personal effects for authorized U.S. government employees. The Incumbent will liaise with a wide variety of officials, companies, government employees, and customers regarding Mission Iraq-authorized shipments, and will assist Customs and Shipping supervisor in achieving all official documents and preparing ad-hoc reports.

Major Duties & Responsibilities

  • Manages the customs and shipment process for all incoming and outgoing embassy and other Mission Iraq-related shipments (i.e. unaccompanied air baggage (UAB), consumables, government owned vehicles, government property and supplies, etc.).  Coordinates movements within Iraq for the Mission, always trying to identify the most effective and economical way to send a shipment, pack or re-pack a shipment, and deliver it to the end user.  Provides support to ICASS customers including, but not limited to, scheduling pack-outs and deliveries with local vendors.  Tracks customer UAB and consumable shipments and informs customers about their progress, following up on lost shipments, and assisting customers with property claims.  In coordination with receiving clerks, verifies the receipt of official government property and supplies and that vendor invoices accurately reflect the services and goods received.  50%


  • Prepares a wide variety of documents including, but not limited to forms, letters, diplomatic notes, and other paperwork related to incoming and outgoing shipments.  Ensures documentation conforms to Department policy and local government requirements.  Assists with uploading all customs and shipping diplomatic notes to the embassy’s SharePoint tracker.  30%


  • Liases with local government and airport officials, customs agents, and transportation and shipping companies regarding Mission Iraq-authorized shipments and proactively works with them to resolve any customs and shipping related issues.  Maintains close contact with a variety of officials to help facilitate the clearance of official Mission Iraq shipments and U.S. government employee effects.  Assists with getting transportation and shipping companies the necessary approvals to deliver shipments to U.S. government facilities.  10%


  • Assists the Customs and Shipping Supervisor to archive official customs and shipping documents in accordance with Department regulations and prepares adhoc reports for GSO Management.  Performs other adhoc duties as assigned by the Customs and Shipping Supervisor or the A/GSO for Customs and Shipping.  10%

Qualifications and Evaluations

Education:   Completion of secondary school is required.


Experience:  Two years of experience in handling Customs and Shipping is required.


Language:  Level III (Good Working Knowledge) Reading/Writing/Speaking English and Level IV (Fluency) Reading/Writing/Speaking Arabic are required (This may be tested).

Qualifications:  All applicants under consideration will be required to pass medical and security certifications.

To Apply for this position, please click here

About U.S. Mission Iraq

Jobs at the United States Mission in Iraq

• The Human Resources Office provides recruitment services for the U.S. Mission in Iraq. This includes the U.S. Embassy in Baghdad, Baghdad Diplomatic Support Center, and Consulates General Erbil and Basrah.

We extend our appreciation for considering the U.S. Mission in Iraq as a potential employer.

The U.S. Mission in Iraq provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.